Promotional Offer Terms & Conditions

1.1 All promotional offers are valid with full-price entry tickets (£18 per person) only.

1.2 Offers cannot be combined with any other offer, promotion, discount, concession, free pass, disability allowance entry, carer entry, or any other reduced-price or complimentary admission.

1.3 Only one promotional offer may be applied per visiting group, regardless of group size. A visiting group is defined as all individuals arriving and entering together.

1.4 All offers are subject to availability and venue capacity.

1.5 Explorazone reserves the right to withdraw, modify, or suspend any offer at any time without prior notice.

1.6 Offers have no cash value and are not transferable unless explicitly stated.

1.7 Proof of eligibility may be required at the door. Staff decisions on eligibility are final.

1.8 Explorazone reserves the right to refuse entry or redemption where it reasonably believes an offer is being misused or abused.

1.9 These terms are governed by the laws of England and Wales.

1.10 Explorazone is operated by Coreaxis2 Ltd (Company No. 16929722), Unit 5-6 Francis Way, Bowthorpe Park, Norwich NR5 9JA.

1.11 By redeeming any offer, the visitor agrees to these terms and conditions.

1.12 For queries about offers, contact: explorazone@stemex.uk or call 01603 512576.

2.1 Buy two full-price tickets (£18 each) and receive a third ticket free of charge.

2.2 Maximum 3 tickets per redemption (2 paid + 1 free).

2.3 One redemption per visiting group.

2.4 Redemption requires showing the WhatsApp, email, or screenshot confirmation at the door. Staff will verify the name against the booking list.

2.5 The free ticket has no cash value and cannot be used on a separate visit.

2.6 Subject to the general terms above.

This offer has now ended.

Anyone who signed up for Buy One Get One Free is now eligible for our Buy 2 Get 3rd Free offer above. Thank you to everyone who took part.

4.1 Free entry for one teacher per visit when accompanying at least one child entering on a full-price £18 ticket.

4.2 Valid school ID (staff badge, lanyard, or school-issued identification) must be presented at the door.

4.3 Valid until 30 September 2026.

4.4 One free teacher entry per visiting group, per visit.

4.5 This offer is for personal/family visits only. It is not valid for school group bookings. For school trip pricing, contact explorazone@stemex.uk.

4.6 The free entry applies to the teacher only. All other members of the visiting group must hold full-price tickets.

5.1 One free ticket for any person whose birthday falls within the current calendar month.

5.2 Proof of birth month is required at the door. Acceptable proof includes: photo ID, driving licence, passport, NHS medical card, or a child's birth certificate. Staff discretion applies.

5.3 Valid for the current calendar month only. The offer resets each month.

5.4 One free birthday ticket per person, per birthday month.

5.5 Not transferable. The named person must be present.

5.6 All other members of the visiting group must hold full-price £18 tickets.

6.7 One redemption per visiting group.

6.1 The referrer receives a free family pass (4 tickets, value £72) when the referred school completes a paid group booking at Explorazone.

6.2 One referral reward per school. If multiple people refer the same school, the reward goes to the first referrer on record.

6.3 The reward is issued within 7 days of the school's visit being completed and paid for.

6.4 Valid referrals must result in a booked and completed school visit by 31 August 2026.

6.5 No cash alternative.

6.6 The free family pass is subject to all general terms above. All members of the visiting group beyond the 4 free tickets must hold full-price £18 tickets.

6.7 The free family pass is valid for 6 months from the date of issue.

6.8 Explorazone reserves the right to verify the referral. Fraudulent or self-referrals will not be honoured.

7.1 By signing up for any offer, you consent to receiving WhatsApp, SMS, and email communications from Explorazone regarding your offer, visit reminders, and future promotions.

7.2 You can opt out of marketing communications at any time by replying STOP to any message or emailing explorazone@stemex.uk.

7.3 Your personal data is processed by Coreaxis2 Ltd in accordance with UK GDPR. See our privacy policy at explorazone.co.uk/privacy.

7.4 We will not share your personal data with third parties for marketing purposes.

8.1 These offers are intended for genuine visitors to Explorazone.

8.2 Explorazone reserves the right to refuse redemption, cancel bookings, or withdraw offers where it reasonably suspects misuse, fraud, bulk exploitation, or any activity inconsistent with the spirit of the offer.

8.3 Offers may not be resold, traded, or distributed for commercial purposes.

8.4 Creating multiple accounts or sign-ups to claim the same offer more than once is not permitted.

8.5 Explorazone's decision on all matters relating to these offers is final.